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Healthcare
To see how UPS synchronizes commerce for its customers every day, read the case studies below.
 
ParMed Pharmaceuticals
Johns Hopkins Hospital

ParMed Pharmaceuticals
As a leading supplier of generic pharmaceuticals to community pharmacies nationwide, ParMed Pharmaceuticals is dedicated to providing high-quality products at the most economical prices possible. The company hired Customer Solutions to streamline and enhance its logistics processes to support continuing growth in sales.

Challenge Enhance the supply chain of a major distributor of generic pharmaceuticals to help it efficiently handle rapid growth in sales and maintain high service levels.
Solution Expand existing facilities and implement a state-of-the-art Warehouse Management System (WMS) and other process improvements to deliver immediate benefits and provide flexibility to handle continued growth.
Results
  • Streamlined order fulfillment processes
  • Enhanced customer service
  • Increased order throughput capabilities
  • Laid groundwork to more efficiently grow business
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Johns Hopkins Hospital
Johns Hopkins Hospital, located in Baltimore, Maryland, has provided international leadership in medical research and education since it was founded in 1889. When the hospital faced a challenge with its receiving process, it turned to Customer Solutions for a solution.

Challenge Streamline and enhance the receiving and delivery process for a leading education and research hospital.
Solution UPS Trackpad®, state-of-the-art logistics technology that efficiently tracks packages from the time they arrive in receiving to their final destination providing system-wide visibility each step of the way.
Results
  • Significantly enhanced service
  • Increased staff productivity
  • Saved time and money in receiving process
  • Provided tools for improved materials management
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