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Resort/Business Services
To see how UPS synchronizes commerce for its customers every day, read the case studies below.
 
The Venetian

The Venetian
The Venetian, located in Las Vegas, Nevada, is among the world’s largest hotel, casino and convention complexes. The Venetian hired UPS Professional Services to enhance the internal mail delivery process for its more than 4,000 suites and extensive meeting facilities.

Challenge Streamline and enhance internal mail and package delivery services for more than 450,000 visitors annually at one of the world’s largest hotel, casino and convention complexes.
Solution UPS Trackpad®, state-of-the-art logistics technology that tracks letters and parcels from arrival at the resort to guest room or meeting room delivery, and captures key metrics needed to enhance management of staffing levels and the audit process.
Results
  • Improved customer satisfaction
  • Enhanced visibility
  • Streamlined auditing process and accelerated cash flow
  • Provided tools to better manage staffing levels
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