The Venetian
The Venetian, located in Las Vegas, Nevada, is among the world’s largest hotel, casino and convention complexes. The Venetian hired UPS
Professional Services to enhance the internal mail delivery process for its more than 4,000 suites and extensive meeting facilities.
Challenge
Streamline and enhance internal mail and package delivery services for more than 450,000 visitors annually at one of the world’s largest hotel, casino and convention complexes.
Solution
UPS Trackpad®, state-of-the-art logistics technology that tracks letters and parcels from arrival at the resort to guest room or
meeting room delivery, and captures key metrics needed to enhance management of staffing levels and the audit process.
Results
Improved customer satisfaction
Enhanced visibility
Streamlined auditing process and accelerated cash flow