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To see how UPS synchronizes commerce for its customers every day, read the case studies below.
 
Purdue University

Purdue University
Founded in 1869, Purdue University has built upon its historic strengths in engineering and agriculture to become one of the nation’s leading research institutions. The thriving university hired Customer Solutions to help achieve the same level of excellence in its internal mail delivery services.

Challenge Enhance the internal package delivery operations at a leading research university, to improve service and accommodate rapid growth.
Solution UPS Trackpad®, state-of-the-art logistics technology that tracks the movement of packages, from arrival to internal delivery, and logs the data electronically so it can be easily accessed to respond to customer inquiries or to review key metrics.
Results
  • Enhanced customer satisfaction
  • Boosted productivity of delivery staff
  • Improved visibility and accountability
  • Streamlined operations
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